Sneaky Little Local Terms of Service

1. Who We Are

Sneaky Little Local is operated by Connection Works Media Group LLC, doing business as Sneaky Little Local.

Throughout these Terms, “Sneaky Little Local,” “SLL,” “we,” “us,” and “our” mean Connection Works Media Group LLC d/b/a Sneaky Little Local.

Sneaky Little Local is a local business discovery and directory platform serving Graham and Greenlee Counties, Arizona.

Questions about these Terms may be sent to:

Email: info@sneakylittlelocal.com

2. Agreement to These Terms

By visiting, accessing, browsing, submitting information to, claiming a listing on, purchasing services from, or otherwise using Sneaky Little Local, you agree to these Terms.

If you do not agree to these Terms, do not use the Site or our services.

If you use Sneaky Little Local on behalf of a business, organization, employer, or other entity, you confirm that you are authorized to agree to these Terms for that entity.

For example, if you claim a business listing, purchase a listing package, submit advertising materials, or approve promotional content for a business, you confirm that you have permission to do so.

3. Definitions

For clarity, these words have the following meanings in these Terms:

4. What Sneaky Little Local Does

Sneaky Little Local is a local business directory and discovery platform.

We may publish information about local businesses, services, events, deals, community resources, and local opportunities. We may also offer businesses paid visibility, promotional placements, listings, and related advertising services.

Sneaky Little Local is not a marketplace, employer, contractor, broker, insurer, licensing agency, government agency, legal adviser, medical provider, financial adviser, or guarantor of any business listed on the Site.

A business appearing on Sneaky Little Local does not automatically mean that we recommend, inspect, verify, certify, approve, guarantee, sponsor, employ, represent, or partner with that business.

Our separate Disclaimer provides additional information about third-party businesses, listings, links, services, and user decisions.

5. Separate Policies That Apply

Your use of Sneaky Little Local is also subject to our separate:

• Privacy Policy
• Disclaimer
• DMCA / Copyright Policy
• SMS or Text Message Terms, when applicable
• Any invoice, proposal, order form, package description, checkout page, campaign agreement, or written agreement related to Paid Services

Those documents are part of these Terms.

If a written agreement, invoice, proposal, package description, or accepted order form for Paid Services conflicts with these Terms, that agreement controls only for the specific Paid Service involved.

These Terms continue to apply to general use of the Site.

6. Eligibility

You must be at least 13 years old to use Sneaky Little Local.

If you are under 18, you may use the Site only with permission from a parent or legal guardian.

You must be at least 18 years old, or otherwise legally able to enter into a binding agreement, to claim a business listing, purchase Paid Services, provide billing information, approve advertising, or act for a business.

7. Changes to These Terms

We may update these Terms from time to time.

When we do, we will update the “Last Updated” date at the top of this page. For major changes, we may also provide notice through the Site, by email, or through another reasonable method.

Your continued use of Sneaky Little Local after updated Terms take effect means you accept the updated Terms.

Changes will not apply retroactively to a dispute that arose before the updated Terms were posted unless required by law or agreed to in writing.

8. Your Responsibilities

You agree to use Sneaky Little Local honestly, respectfully, and lawfully.

You may not use the Site to:

• Submit false, misleading, outdated, deceptive, fraudulent, or incomplete information.
• Claim, manage, alter, or represent a business listing that you do not own or are not authorized to represent.
• Impersonate another person, business, organization, government agency, or representative.
• Submit defamatory, threatening, harassing, discriminatory, hateful, obscene, invasive, or unlawful Content.
• Submit Content that violates another person’s copyright, trademark, privacy, publicity, contractual, or other legal rights.
• Post fake reviews, fabricated testimonials, misleading ratings, or comments about experiences you did not genuinely have.
• Ask us to publish false business claims, false pricing, false credentials, fake discounts, misleading promotions, or deceptive advertising.
• Use the Site to promote scams, illegal activity, deceptive services, fraudulent offers, or unlawful products.
• Send spam, mass unsolicited messages, or unwanted promotional communications through the Site.
• Upload harmful software, malicious code, viruses, spyware, ransomware, or other material intended to damage or disrupt systems.
• Attempt to interfere with the security, availability, operation, or integrity of the Site.
• Scrape, copy, export, reproduce, harvest, or build a competing directory from Site Content without written permission.
• Use Sneaky Little Local Content, business information, listing information, photos, graphics, or directory data for commercial data mining, bulk marketing, or automated extraction without written permission.
• Use our name, logo, brand, Content, or listings in a way that falsely suggests affiliation, approval, endorsement, sponsorship, or partnership.

We may investigate suspected violations and may remove Content, deny service, suspend access, revoke a listing claim, or take other action when we believe it is necessary.

9. Unclaimed Listings

Sneaky Little Local may create, publish, update, or maintain unclaimed Listings using publicly available business information, information submitted by users, information supplied by third parties, or other information lawfully available to us.

An unclaimed Listing does not mean that the business requested, approved, paid for, sponsored, endorsed, or is affiliated with Sneaky Little Local.

Businesses may request corrections to factual information such as:

• Business name
• Address
• Phone number
• Hours
• Category
• Website
• Social-media links
• Business status
• Services offered

We may request verification before making a change.

A business may request correction of inaccurate information, but claiming ownership of a business does not automatically give that business the right to remove all factual information about itself from the directory.

We may remove, revise, or retain a Listing based on accuracy, public usefulness, legal concerns, platform standards, and our reasonable discretion.

10. Claiming a Business Listing

When you claim a Listing, you represent and warrant that:

• You are the business owner or an authorized representative of the business.
• You have authority to submit, edit, approve, and authorize the Content you provide.
• The information you provide is truthful, current, complete, and lawful.
• You will promptly update material changes to your business information.
• You will not misrepresent your business identity, services, pricing, credentials, licenses, availability, products, or qualifications.

We may verify listing ownership through reasonable methods, including:

• Phone verification
• Email verification
• Business-domain email confirmation
• Public records
• Licensing information
• Documentation
• Social-media confirmation
• In-person confirmation
• Other information reasonably showing authority over the business

If more than one person claims the same Listing, we may require additional proof before deciding who may manage the Listing.

We may approve, deny, suspend, revoke, or remove a listing claim if ownership is unclear, verification fails, submitted information is false, or a dispute arises.

11. Business Information and Advertising Claims

Business Users are responsible for the accuracy and legality of every business claim, offer, price, discount, event, service description, credential, license claim, testimonial, advertisement, or promotion they ask Sneaky Little Local to publish.

You must have a reasonable basis for every factual claim you provide.

You may not ask Sneaky Little Local to publish Content that is false, misleading, unverified, deceptive, discriminatory, illegal, or likely to confuse the public.

You are responsible for confirming that your business has all licenses, permits, insurance, registrations, approvals, and legal authority required for the services you offer.

We may request proof of a claim, promotion, license, price, discount, event, authorization, or business ownership before publishing or continuing to publish Content.

We may refuse, revise, delay, label, pause, relocate, or remove Content that appears inaccurate, misleading, incomplete, inappropriate, unlawful, or inconsistent with our platform standards.

12. Content You Submit

You retain ownership of Content that you own and submit to Sneaky Little Local.

However, by submitting Content, you grant Sneaky Little Local a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, adapt, crop, resize, format, distribute, and promote that Content as reasonably needed to operate, display, market, and improve the Listing, campaign, Paid Service, or Sneaky Little Local platform.

This may include use on:

• Sneaky Little Local directory pages
• Search results
• Category pages
• Listing pages
• Sponsored placements
• Community guides
• Printed materials
• Mailers
• Promotional graphics
• Social-media posts created by Sneaky Little Local
• Email communications
• Website features
• Spotlight or promotional content
• Archived examples of completed work
• Other formats reasonably connected to the Listing or service

We may make reasonable editorial or formatting changes to submitted Content, including:

• Resizing photos
• Cropping images
• Correcting grammar
• Shortening descriptions
• Fixing obvious spelling errors
• Adjusting layouts
• Formatting Content for mobile or print
• Adding required advertising labels
• Creating designs consistent with the agreed service

You confirm that you own the Content you submit or have all rights, licenses, releases, and permissions necessary for Sneaky Little Local to use it as described in these Terms.

You are responsible for obtaining permission from photographers, designers, employees, customers, models, trademark owners, licensors, partners, and any other person whose rights may be involved in submitted Content.

You may not submit Content that you copied from another website, social-media page, business, photographer, designer, or creator unless you have permission to use it.

13. Duration of Content Permission

For ordinary business Listing Content, the permission you give Sneaky Little Local continues while the Listing remains active and for a reasonable period afterward to allow us to maintain archives, preserve published materials, handle legal obligations, display historical examples of completed work, and remove Content from systems or materials already in production.

For Paid Services, we may continue using approved Content for the agreed campaign, placement, print run, or service period even if you later request removal.

If a Listing is removed, cancelled, or no longer active, Sneaky Little Local will generally stop creating new promotional uses of your submitted business Content, unless:

• You give us continued permission.
• The Content already appears in printed materials, mailers, archived posts, historical content, or completed campaigns.
• We need to retain the Content for legal, billing, fraud-prevention, backup, or recordkeeping purposes.
• The Content is part of a factual directory record we are legally allowed to retain.

14. Reviews, Tips, Comments, and Community Content

If Sneaky Little Local allows users to submit reviews, tips, comments, photos, ratings, or similar community Content, users are responsible for what they submit.

You may share honest opinions and genuine experiences.

You may not submit:

• Fake reviews
• AI-generated reviews presented as real customer experiences
• Reviews for a business you did not genuinely interact with
• Paid or incentivized reviews that are not properly disclosed
• Reviews written by business owners, employees, family members, or insiders without clear disclosure
• Retaliatory, harassing, threatening, or knowingly false reviews
• Reviews created to unfairly damage a competitor
• Fabricated testimonials
• Misleading star ratings
• Content that violates another person’s rights

Businesses may ask customers for honest feedback, but they may not require positive reviews, pay for positive reviews, pressure customers to remove honest negative reviews, or create reviews on behalf of customers.

Sneaky Little Local may, but is not required to, review, edit, hide, remove, decline, or investigate community Content.

We do not guarantee that reviews, ratings, comments, tips, or user-submitted Content are accurate, complete, current, fair, or representative.

15. Sneaky Little Local Intellectual Property

Sneaky Little Local and its licensors own the Site, brand, directory design, layout, original writing, graphics, promotional materials, logo, code, databases, templates, business guides, and other original Site Content, except for Content owned by businesses or other third parties.

You may use the Site for personal, lawful, non-commercial purposes.

You may not copy, reproduce, republish, sell, license, distribute, scrape, reverse engineer, create derivative works from, or commercially exploit Sneaky Little Local Content without written permission.

Nothing in these Terms gives you ownership of Sneaky Little Local’s name, logo, design, content, directory data, or other intellectual property.

16. Paid Services

Sneaky Little Local may offer Paid Services to eligible businesses.

The exact features, placement, duration, price, campaign details, deadlines, payment schedule, and included benefits for a Paid Service will be described at the time of purchase, on an invoice, in a proposal, through a package description, or in another written agreement.

Unless a written agreement specifically says otherwise:

• Paid Services do not guarantee a permanent position on a page.
• Paid Services do not guarantee exclusive category placement.
• Paid Services do not guarantee exclusivity over competitors.
• Paid Services do not guarantee website traffic, calls, leads, bookings, sales, revenue, reviews, engagement, growth, or other business results.
• Sneaky Little Local may change Site design, categories, layout, navigation, page structure, display methods, listing order, or promotional formats as the platform develops.
• Competing businesses may appear in the same category, page, guide, campaign, mailer, or promotional area.
• Paid Content may be labeled “Sponsored,” “Featured,” “Ad,” “Partner,” or similar language.
• A paid Listing or promotion does not mean Sneaky Little Local endorses or guarantees the business.

Sneaky Little Local will provide the specific Paid Services described in the applicable package, invoice, proposal, or written agreement.

We do not promise features that are not specifically included in the purchased package or agreement.

17. Payments, Billing, Renewals, and Cancellations

You agree to pay all fees associated with Paid Services you purchase.

Prices, payment schedules, billing cycles, renewal terms, package duration, and deadlines will be shown at checkout, on an invoice, in a proposal, or in another written agreement.

If a Paid Service is recurring, you authorize Sneaky Little Local or its payment processor to charge your selected payment method according to the agreed billing schedule until the service is cancelled or ends.

You are responsible for keeping your payment information current.

Unless a written agreement says otherwise:

• Cancellation stops future renewal charges after the end of the current paid service period.
• Cancellation does not reverse charges already paid or owed for the current service period.
• Cancellation requests must be submitted by email to info@sneakylittlelocal.com or through another cancellation method provided with your service.
• We may pause, suspend, or remove Paid Services for failed payments, expired payment methods, unpaid invoices, chargebacks, or suspected fraud.
• You should contact us first to try to resolve a billing issue before filing a chargeback, unless you reasonably believe fraud occurred.
• Fees are non-refundable except where required by law, where a written agreement says otherwise, or where Sneaky Little Local cancels an unused service for reasons unrelated to your breach.

If Sneaky Little Local removes a Listing or ends Paid Services because you violated these Terms, submitted misleading Content, failed to pay, committed fraud, or otherwise caused a material problem, you are not entitled to a refund.

If we end a prepaid Paid Service for reasons unrelated to your conduct or breach, our responsibility will generally be limited to a reasonable credit, replacement service, or prorated refund for the unused portion of that specific Paid Service, unless otherwise required by law.

18. Deadlines, Approvals, and Business Cooperation

Some Paid Services require businesses to provide photos, logos, contact information, prices, offers, approval, payment, print-ready materials, or other information by a deadline.

You are responsible for meeting those deadlines.

If you delay, fail to respond, fail to approve materials, provide incomplete information, or provide unusable assets, Sneaky Little Local may:

• Delay the service or campaign.
• Use the most recent approved information we have.
• Use reasonable placeholder Content.
• Move your placement to a later campaign, subject to availability.
• Decline to publish incomplete or unverified Content.
• Treat the missed deadline as a forfeited opportunity where production, printing, mailer, or promotional deadlines cannot reasonably be moved.

Sneaky Little Local is not responsible for missed promotions, delayed launches, missed print deadlines, reduced campaign opportunities, or lost placement caused by your late response, lack of approval, inaccurate materials, or failure to provide required information.

19. Print and Mailer Services

If you purchase placement in a printed guide, mailer, publication, or similar physical material, you understand that production and distribution may depend on printer deadlines, printing schedules, material approvals, postal operations, weather, route changes, third-party production issues, and other factors outside our direct control.

We may adjust layout, sizing, placement, color, formatting, or design details as reasonably necessary for production.

We do not guarantee:

• An exact delivery date.
• Delivery to every household.
• Exact household counts.
• Exact carrier-route coverage.
• Postal delivery timing.
• Printer timing.
• Reader response.
• Calls, leads, sales, or other business results.

We will make reasonable efforts to provide the purchased placement as described, but we are not responsible for delays or distribution issues caused by printers, postal carriers, weather, equipment failures, supply issues, route changes, or other events outside our reasonable control.

20. AI-Assisted and Creative Content

Sneaky Little Local may use automated, editing, design, or AI-assisted tools to help create, adapt, format, improve, summarize, resize, organize, or prepare Content.

Business Users remain responsible for reviewing final business-specific details before publication, including:

• Business name
• Address
• Phone number
• Website
• Hours
• Prices
• Deals
• Dates
• Offers
• Services
• Licenses
• Promotions
• Claims
• Other factual details

You are responsible for notifying us if any submitted material may not be used, modified, adapted, or included in a campaign.

You confirm that you have permission to provide any photos, logos, videos, customer images, employee images, or other reference material used in connection with creative work.

21. Advertising Disclosure and No Endorsement

Some businesses may pay for enhanced visibility, featured placement, sponsored Content, advertisements, or other Paid Services.

Paid placements may be labeled as “Sponsored,” “Featured,” “Ad,” “Partner,” or similar language.

A paid Listing, feature, promotion, or advertisement does not mean:

• Sneaky Little Local endorses the business.
• Sneaky Little Local guarantees the business.
• The business is better than non-featured businesses.
• The business has been licensed, inspected, certified, or approved by Sneaky Little Local.
• We have verified every business claim, price, service, license, or qualification.

Users should do their own research before hiring, visiting, purchasing from, or relying on any listed business.

22. Third-Party Links and Services

The Site may include links to business websites, social-media pages, maps, booking tools, payment processors, event pages, menus, online stores, or other third-party services.

We do not control those third-party websites or services.

Your use of third-party services is subject to their own terms, privacy policies, fees, availability, and practices.

Sneaky Little Local is not responsible for third-party Content, transactions, products, services, pricing, bookings, communications, data practices, reviews, customer experiences, or website availability.

23. Copyright, Trademark, and Other Complaints

Sneaky Little Local respects intellectual-property rights.

If you believe copyrighted Content appears on the Site without authorization, follow the process in our separate DMCA / Copyright Policy.

Trademark, impersonation, privacy, factual-correction, or other non-DMCA concerns may be sent to:

info@sneakylittlelocal.com

Submitting a complaint does not guarantee that Content will be removed. We may review the issue and take action we believe is appropriate.

24. Content Removal and Termination

Sneaky Little Local may remove, edit, pause, refuse, limit, suspend, or terminate any Listing, Content, account, access, claim, or Paid Service when we reasonably believe it is necessary to protect users, the public, the Site, our business, our reputation, or legal compliance.

Reasons may include:

• Inaccurate or misleading information.
• Fraud or suspected fraud.
• Failure to verify ownership.
• Spam or promotional abuse.
• Harassment, hate speech, or threatening conduct.
• Copyright, trademark, privacy, or other legal complaints.
• Illegal activity or unlawful offers.
• Non-payment or chargebacks.
• Business closure or inactivity.
• Loss of required licenses, permits, or authority.
• Misuse of Sneaky Little Local branding or systems.
• Violation of these Terms.
• Conduct that damages trust in the platform or local community.

We are not required to explain every moderation, removal, or service decision.

However, we may consider reasonable correction requests, appeals, or supporting documentation at our discretion.

Sections of these Terms that should logically continue after termination will survive, including payment obligations, intellectual-property rights, disclaimers, limitation of liability, indemnification, dispute provisions, and other provisions intended to survive.

25. Availability and Changes to the Site

We work to keep Sneaky Little Local available and useful, but we do not guarantee that the Site will always be available, uninterrupted, secure, error-free, current, or free from technical issues.

We may modify, pause, discontinue, update, repair, or remove any Site feature, category, Listing type, package, page, tool, or functionality at any time.

We are not responsible for delays, outages, lost data, technical errors, platform changes, payment processor issues, social-media changes, internet failures, maintenance periods, third-party disruptions, or events outside our reasonable control.

26. Disclaimer of Warranties

To the fullest extent allowed by law, Sneaky Little Local provides the Site and its Content on an “as is” and “as available” basis.

We do not make warranties or guarantees about the accuracy, reliability, availability, completeness, quality, legality, safety, suitability, or results of any Listing, business, offer, promotion, event, product, service, advertisement, review, or third-party Content.

To the fullest extent allowed by law, we disclaim all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Our separate Disclaimer provides additional details and is part of these Terms.

27. Limitation of Liability

To the fullest extent allowed by law, Sneaky Little Local, Connection Works Media Group LLC, and our owners, employees, contractors, partners, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the Site or Paid Services.

This includes damages related to:

• Lost profits
• Lost revenue
• Lost business opportunities
• Lost data
• Reputational harm
• Business interruption
• Incorrect listing information
• Missed promotions
• Third-party conduct
• Customer disputes
• Decisions made based on Site Content
• Delays in print, mail, technology, or third-party services

To the fullest extent allowed by law, Sneaky Little Local’s total liability for any claim related to a Paid Service will not exceed the amount you paid us for the specific Paid Service that gave rise to the claim during the three months before the event causing the claim.

For claims related only to free use of the Site, Sneaky Little Local’s total liability will not exceed one hundred dollars ($100).

Nothing in these Terms limits liability that cannot legally be limited.

28. Indemnification

You agree to defend, indemnify, and hold harmless Sneaky Little Local, Connection Works Media Group LLC, and our owners, employees, contractors, affiliates, partners, and service providers from claims, damages, losses, liabilities, costs, and expenses, including reasonable attorney fees, arising from or related to:

• Your use of the Site.
• Your business, Listing, offer, product, service, promotion, or advertisement.
• Content you submit or ask us to publish.
• Your violation of these Terms.
• Your violation of any law or third-party right.
• Your false, misleading, defamatory, unlawful, infringing, or unauthorized Content.
• A dispute between you and your customer, client, employee, contractor, vendor, partner, competitor, or another third party.

We may take control of the defense of a claim that you are required to indemnify, and you agree to cooperate with us.

29. Informal Resolution of Disputes

Before starting a legal claim against Sneaky Little Local, you agree to first contact us at info@sneakylittlelocal.com and give us a reasonable opportunity to try to resolve the issue informally.

Your message should include:

• Your name
• Your business name, if applicable
• Your contact information
• A description of the issue
• The relief you are requesting
• Any relevant supporting documents

Nothing in this section prevents either party from seeking emergency court relief where necessary to prevent immediate harm.

30. Governing Law and Venue

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law rules, except where another state’s consumer-protection law must legally apply.

To the extent permitted by law, any dispute that cannot be resolved informally must be brought in a state court located in Graham County, Arizona, or a federal court located within the District of Arizona.

Nothing in these Terms prevents either party from bringing an eligible individual claim in small-claims court or from seeking relief from a government agency.

31. Class Action Waiver

To the extent allowed by law, you agree that any claim against Sneaky Little Local must be brought in your individual capacity and not as a plaintiff, class member, representative, or participant in a class action, collective action, consolidated action, or representative proceeding.

Nothing in this section limits rights that cannot legally be waived.

32. Electronic Communications

By using the Site or providing contact information, you agree that we may communicate with you electronically, including through email, Site notices, invoices, payment notices, account notices, listing notices, and other communications related to your use of the Site or Paid Services.

Marketing emails and text messages are governed by your consent choices and the applicable Privacy Policy and SMS Terms.

You may unsubscribe from marketing emails through the unsubscribe link included in the message.

You may opt out of applicable text messages by replying STOP.

33. General Legal Terms

These Terms, along with the policies and agreements referenced in them, are the full agreement between you and Sneaky Little Local regarding your use of the Site.

If a court finds part of these Terms unenforceable, the rest of the Terms will remain in effect.

Our failure to enforce a provision does not waive our right to enforce it later.

You may not transfer your rights or obligations under these Terms without our written permission.

Sneaky Little Local may transfer or assign its rights and obligations in connection with a merger, sale, reorganization, asset transfer, financing, or similar business transaction.

Headings are included for convenience and do not limit the meaning of any section.

34. Contact Us

Questions about these Terms may be sent to:

Sneaky Little Local
Operated by Connection Works Media Group LLC

Email: info@sneakylittlelocal.com